Frequently Asked Questions
Where are you located?
Gear Hut is located near downtown Reno, at 1245 S. Wells Avenue. We are in Suite 101 A, located on the South side of the building.
Our entrance and dedicated parking are accessible through the primary parking lot, or via the alleyway that cuts off of Wells
(at the bus station across from Egg Roll King). There is additional parking around the corner from our entrance.
Which payment methods do you accept?
Gear Hut accepts all major credit cards and cash.
What is your return policy?
ALL SALES ARE FINAL. We have a no returns or exchanges policy for used gear purchases. This policy stands as we cannot track the potential additional wear on a used product. Gear Hut always recommends that our shoppers set up and test all items before buying.
How does consignment work?
1. Bring in your item and together we will decide on a reasonable selling price. 2. Your item has 90 days on the floor. 3. When your item sells, we set up your payment or issue store credit. (4.) If your item does not sell by the 90 days, you then have 10 days to pick it up.
How do I read your
Our price tags are there to help you understand what it is you're buying, what the size is, and how much it costs. Most of items follow a sales schedule. Always check the tag for the current price. See the picture adjacent to get a better feel for how to read our price tags and shop smarter.
What do we take?
We accept gear and apparel related to "human powered mountain sports" (think... skiing, hiking, climbing, etc.). The store is small, so we do seasonal swapouts. For a more detailed list of items that we currently accept, click HERE.