Frequently Asked Questions
Where are you located?
Gear Hut is located near downtown Reno, at 1245 S. Wells Avenue. We are in Suite 101 A, located on the South side of the building.
Our entrance and dedicated parking are accessible through the primary parking lot, or via the alleyway that cuts off of Wells
(at the bus station across from Egg Roll King). There is additional parking around the corner from our entrance.
Which payment methods do you accept?
Gear Hut accepts all major credit cards and cash.
What is your return policy?
We have a no returns or exchanges policy for used gear purchases. This policy stands as we cannot track the potential additional wear on a used product. Items purchased new may be returned with tags and receipt within 30 days.
How does consignment work?
1. Bring in your item and together we will decide on a reasonable selling price. 2. Your item has 90 days on the floor. 3. When your item sells, we set up your payment or issue store credit. (4.) If your item does not sell by the 90 days, we notify you. You then have 10 days to pick it up.
How do I read your price tag?
Our price tags are there to help you understand what it is you're buying, what the size is, and how much it costs. Most of items follow a sales schedule. Always check the tag for the current price. See the picture adjacent to get a better feel for how to read our price tags and shop smarter.