Frequently Asked Questions
Where are you located?
Gear Hut is centrally located in the Wells Ave. district at
318 Broadway Blvd! We have a dedicated parking lot, as well as free street parking. We are the furthest left shop in the mini "plaza". Bike parking is also available.
We are open Tuesday - Sunday from Noon - 7pm. Saturday/Sunday (10am-5pm). Follow us on instagram and Facebook for updates.
What is your return policy?
ALL SALES ARE FINAL. We have a no returns or exchange policy. This policy stands as we cannot track the potential additional wear on a used product. Gear Hut always recommends that our shoppers set up and test all items before buying.
Yes! We offer gift certificates to help you with gift giving ideas since giving "used" can be tricky. We can mail gift cards for a $2 fee, or have them available for pick up from the shop. Give us a call for more info: 775-219-4612
How does consignment work?
1. Bring in your items and together we will decide on a reasonable selling price. 2. Your item will have a dedicated amount of time on our floor (during this time it should NOT be sold on Facebook or Craigslist). Seasonal items will have pre-set pick up dates if not sold. 3. When your item sells, your consignor account will reflect your payout balance. Request a payout via our contact form or by calling the shop. ACH payment incurs a $2.50 fee. You can pick up a check in shop for free. Payout balances go an extra 10% if used as store credit.
How do I read your price tag?
Our price tags are there to help you understand what it is you're buying, what the size is, and how much it costs. Most of items follow a sales schedule. Always check the tag for the current price. See the picture adjacent to get a better feel for how to read our price tags and shop smarter.
What kinds of items do you take?
We accept gear and apparel related to "human powered mountain sports" (think... skiing, hiking, climbing, etc.). The store is small, so we do seasonal swapouts. For a more detailed list of items that we currently accept, click HERE. All items MUST BE in working condition and modern (less than 10 years old).
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Do you offer gift cards?
Are prices negotiable?
No. Our prices are firm and we do not take "OBO". Prices have been researched and set by our team based on item demand, condition, brand, etc... and are fair to both the shop AND our consignors. Our end of season sales are a great time to score some extra savings.
Do you do rentals?
The only item we rent out are bear canisters. These are reservable ahead of time: payment required at time of reservation. See more info here. Reno's climbing gyms rent our crash pads and guide books. Nevada Adventure Rentals offers camp gear rentals. Local ski shops offer ski rentals.